Do they have good references? Unfortunately, the cleaning & restoration industry is filled with uninformed, uneducated, and sometimes downright unscrupulous cleaning companies. Clean Pro maintains one of the best reputations within the industry. Louisiana’s most seasoned flooring experts, Interior Designers and Realtors refer our services exclusively. Our reputation ensures that you can trust our company to provide the most outstanding service experience ever!
WHAT KIND OF EXPERIENCE DO THEY HAVE? Clean Pro Cleaning & Restoration has been servicing the finest floors and fabrics since 1997. We are experienced with all types of fibers and soiling conditions. No matter how unusual the challenge, we can present viable solutions. Our company is skilled in all methods of cleaning. The challenge solving motivation in our company enables us to deliver total satisfaction to our clients.
ARE THEY WELL EDUCATED IN THEIR FIELD? We are committed to the highest order of education and training within our industry. Our company is involved in a number of educational processes. Every individual staff member is thoroughly trained and certified to uphold our reputation of excellence. In addition, our firm is certified by the IICRC (Institute of Inspection Cleaning and Restoration Certification). We strongly recommend not to use a firm without this credential. We hold two Master Textile Cleaning Technicians, one Master Water Restorer, and one Master Fire Restorer, which are the highest designations in the industry. We are a member of the Society of Cleaning & Restoration Technicians. Further, we are a Preferred Service Provider for the Carpet & Rug Institute. Our company sends representatives to the industry’s most renown seminars around the country. Investing into new knowledge ensures that the latest and most effective cleaning technologies are used on any project.
WHICH SYSTEM DO THEY USE? Using quality equipment is incredibly important for cleaning companies. We use only the highest quality, most advanced equipment on the market today. The systems we deploy achieve maximum soil recapture without over wetting floors or fabrics and without leaving unwanted residues behind.
DO THEY UNDERSTAND CUSTOMER SERVICE? Our Mission is to provide our Clients with the Ultimate Service Experience. We are committed to timely arrival and communicating with our clients throughout the service experience. Our technicians arrive on site demonstrating the utmost professionalism in their actions and procedures. This level of professionalism demands sharp uniforms, courteous manners, superior knowledge, and well-maintained equipment.
Do they use top quality products? We never use substandard discount products on any project. Discount products can damage your floors and fabrics. All products we use are safe for indoor and outdoor environment.
DO THEY HAVE ADEQUATE INSURANCE? We carry complete and absolute insurance coverage to protect our clients. Our coverage is not limited to but includes general liability, worker’s compensation, and automobile.
DO THEY GUARANTEE THEIR WORK? Our guarantee is to deliver the ultimate service experience. We strive to entirely satisfy our clients and correct any dissatisfaction with our service. We promptly respond at our client’s convenience to return and fix any of our deficiencies. If you are still unimpressed, we offer an absolute refund.
GET WHAT YOU PAY FOR? Never select a cleaning firm based on price alone. Our industry provides a subjective service. Demand for value per dollar rather than cheapest over-the-phone price. We charge more than many of our competitors because we offer a far superior experience. Always ask what is included in the price. Many price leaders use bait and switch tactics to increase the bottom line price. These companies charge extra for special attention such as spot removal, which we include in our standard service. Also, cheap service providers can actually damage your floor or fabric from inexperience or ignorance. In order to receive an outstanding service experience, choose a company that invests into technician education, products, and equipment.
Serving The South Louisiana Area Since 1997
Baton Rouge, New Orleans, Metairie, Algiers, Gretna, Marrero, Westwego, St John, St Tammany, and Tangipahoa
BATON ROUGE 225.389.0202 NEW ORLEANS 504.443.0009
WESTBANK 504.394.1116 NORTHSHORE 985.674.7778
Clean Pro Carpet Cleaning and Restoration. Copyright 2011. All Rights Reserved.
Privacy guidelines | Contact Us | Report Problems with our website
Click on the BBB logo to Check out our rating with the BBB